Filing a claim? We'll walk you through it, quickly
One call, one liaison, no repeating yourself. Most claims start moving the same day.
480K+
Canadians quoted
4.9★
Google rating
90%+
Claims paid out
1
Dedicated liaison, yours
1 in 50
Canadian homeowners make a claim every single year. It's not if. It's when. Here's what actually happens when you call us.
Our company belief
Protect the claims experience.
One liaison, start to finish.
No repeating your story to four different people. One person owns your claim, yours until it's resolved.
Fast isn't a perk. It's the baseline.
A real person, no callback window. If something stalls, we are the ones chasing it.
No surprise costs.
No surprises at claim time. Your deductible and your limits are set the day you buy, and we'll walk you through both before you file.
Built for Canadian homes.
Alberta hail. BC wildfire. Ontario flooding. We actually understand what happened to your home.
Plain language. Real answers.
You'll understand exactly where your claim stands. No "refer to section 14, subsection B."
Covered Claims Get Paid.
If your policy responds, our job is to make sure nothing gets in the way - not paperwork, not a missed call, not wording nobody explained. And a 4.9 star rating to back it up.
How it works
Four steps. Handled properly.
Step 1
Tell us what happened.
Call, text, or submit online in minutes.
Step 2
We assign your liaison.
One person, yours until it's resolved.
Step 3
We stay on the paperwork.
We coordinate with your adjuster, keep the file moving, and translate anything that doesn't make sense.
Step 4
Settled. Repaired. Replaced, or Reimbursed.
Done.
You're not alone when it happens.
★★★★★ Claims
When my claim happened they actually called me back. Really human experience — recommend to anyone.
Priya L.
Vancouver, BC
★★★★★ Claims
From the day of the flood to moving into our temporary house your company has been seamless, flawless and compassionate.
Fawn M.
Vernon, BC
You wouldn't believe what we hear
The claims that keep our team laughing (and humble).
I accidentally baked my cell phone into the birthday cake and it's damaged.
— Elizabeth, Vancouver
My home has a broken window. I assume it's witchcraft.
— Tomas, Regina
I forgot I turned the bathtub on, then went to work for 8 hours. Oops.
— Katie, Grande Prairie
Have a policy?
Find your provider here.
Search by provider name or province and we'll get you straight to the right number.
Insurely Habitational Program
AB, SK, MB, ON
1 (877) 896-0113Underwritten by The Mutual Fire Insurance Company of British Columbia.
Insurely Habitational Program
British Columbia
1 (855) 535-0554Underwritten by The Mutual Fire Insurance Company of British Columbia.
Claims, answered.
File online through your portal or call us directly. Emergency after-hours: AB, SK, MB, ON 1 (877) 896-0113 · British Columbia 1 (855) 535-0554. During office hours: 1-877-514-1143.
Every claim's different, but your liaison gives you a realistic timeline upfront and updates you as it moves — no guessing games.
Photos of the damage, a rough list of what's affected, and your policy number. Your liaison will tell you if anything else is needed.
Asking questions about coverage doesn't automatically spike your rate. Ask your liaison for specifics on your policy.
🍁 Proudly Canadian
When something happens, you shouldn't have to figure it out alone.
Quick, honest, and handled by a human.